As we have noted on several occasions, our firm represents a clerk who worked at a PA Liquor Store, operated by the Pennsylvania Liquor Control Board (PLCB). The store, which had no guard on duty (whether armed or not), was robbed and a handgun was pointed at our client’s head. As a result, our client suffered post-traumatic stress disorder (PTSD).
The PLCB denied workers’ compensation benefits to our client. Oh, the PLCB did not dispute the robbery took place. Nor did the PLCB deny that our client was disabled from work as a result of the PTSD (the medical expert retained by the PLCB agreed that our client could no longer perform the duties required of a clerk at that store). No, the sole basis of the denial was that an armed robbery of a PLCB store was not “abnormal.” As we have discussed in previous blog entries, a psychological injury, such as PTSD, requires abnormal working conditions.
When we litigated the Claim Petition before a Workers’ Compensation Judge (WCJ), we were successful and the Claim was granted. The WCJ found that all of the training materials used by the PLCB said that armed robberies were “infrequent” and “unlikely.” The fact that the manager of the PLCB store was not even aware of the “high alert” process was found by the WCJ to further show armed robbery at this store was “abnormal.” Finally, the WCJ noted that the PLCB did not feel that a guard, even unarmed, was necessary. Finding that this armed robbery was abnormal, the WCJ granted the Claim Petition.